Best of
2002: The Gameops.com Review
Our annual
review of all things operations and entertainment was done by
polling a dozen of our most trusted non-biased industry pros.
Of course
in an industry so spread out and diverse it impossible to find
a large group of people who have see it all, but effort was made
to find people who have seen a lot.
We also took
note of stories and reviews from web sources and industry literature.
Six categories have been selected.
Our selections
are in:
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Best
Mascot:
The mascot whose work in was creative and enthusiastic, serving
as a valuable tool for their team and in their community.
All sports team characters and college mascots are eligible.
Rocky
(Denver Nuggets)
Denver's mountain lion repeats his 2001 Best of Award with
another year of excellence. Rocky's popularity in Denver is
unrivaled and the performer continues to showcase the widest
variety in sports. |
Honorable
Mention: |
There
was a wide variety of names getting mentioned in this crowded
field. Those receiving several mentions, in no particular
order: 
- Squatch
(Seattle NBA)
- Phoenix
Gorilla
(NBA)
- Phillie
Phanatic (MLB)
- Jaxson
Deville
(Jacksonville NFL)
- Clutch
(Houston NBA)
- Hip
Hop (Phil. NBA)
- Minor
league baseball's masochistic Puffy Taco
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Notes: |
Rocky had
a rocky start of the 2002 season with negative media attention,
but the strength of his 2002 made him a near unanimous selection
again this year. While basketball retains the most prominent
mascots, every sport had someone receiving an honorable mention
from our panel. |
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Best
Act:
The touring act or halftime show that excels in providing
quality entertainment for your fans. Consider drawing power,
quality, cooperation of the act, media, and value. All touring
acts and non-team affiliated shows and performers are considered.
Quick
Change
This Vegas-style act featuring mind-numbingly fast costume
changes still is drawing fans and wowing crowds. A virtual
guaranteed standing ovation. |
Honorable
Mention: |
Beale
Street Flippers, Alexis Brothers, FM Acro Team, Red Panda |
Notes: |
A slight
cutback on acts has tightened the field of acts that tour, but
a great act is still considered a key addition to big games.
The Beale Street Flippers are a nightly feature on Beale Street
in Memphis and now have found their way into areas across the
country. |
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Best
Vendor:
The provider of quality services or products that are most
helpful for game operations. Consider service, products offered,
and value.
Alinco
Costumes
A virtual staple for NBA performers, nearly 75% of NBA mascots
are made here, and many use Alinco for props, costumes and
maintenance. |
Honorable
Mention: |
Signs
and Shapes, Pyritz Pyrotechnics, SCA Promotions |
Notes: |
Gameops.com
even received several votes as Best Vendor. We appreciate the
thoughts, but we weren't sure we could get away with boasting
ourselves as "The Best of" in our own poll. |
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Best
Game Promotion:
What single game night promotion was most effective and creative.
An example would be "President's Night" where a
team builds an game day promotion around a them like "President's
Night", perhaps handing out US flags and having namesakes
like "George Washington, Richard Nixon, and George Bush"
dropping the puck for a game held on President's Day. Consider
creativity, entertainment value, media exposure, drawing power,
and execution of the operations.
Still
a difficult category to define, so we made a selection from
a broad selection of nominees.
Atlanta
Hawks Playoff Guarantee
Following
Head Coach Lon Kruger’s passionate statements vowing
that the Atlanta Hawks will positively participate in the
2003 NBA Playoffs and similar statements by key players, the
Hawks announced an unprecedented playoff guarantee.
Recognizing
the commitment shown by season ticket holders through several
tough campaigns, the organization’s playoff guarantee
providee fans the advantage of renewing their tickets at last
season’s prices, and as a bonus, offer each full season
ticket holder a ticket or tickets (depending on their purchase)
- free of charge - to the Hawks’ first 2003 home playoff
game. Should the team fail on its pledge to participate in
the playoffs, full season ticket holders will receive a check
for $125 for each full season ticket seat location on their
account.
One of
our panelists called the move, "Stunningly gutty",
and we agree. The Hawks put their money where their mouth
is and the media attention for the move was worth the costs
on the outset. While it's entertainment value might be questioned,
you have to factor in how difficult it is to entertain a half-filled
arena. The Hawks were making a commiittment that should add
to the season ticket holder base and the nightly crowds. |
Honorable
Mention: |
Arthur
Anderson Night (Portland Beavers), Aeros' Fight
Guarantee (Houston Aeros), Master Card Top
10 Baseball moments (MLB), 100 point prize
giveaway (several teams), Tie Night and Seat
Cushion Night (Saint Paul Saints) |
Notes: |
This
category remains tricky to define and we received a wide range
of entries. The Saints jumped out with two great giveaways
that were extremely timely and funny. The Aeros were bold
(fiscally and politically) in guaranteeing a hockey "Fight",
and that's why we thought so highly of it. Interestingly the
AHL later forced the team to cancel the event. So no free
tickets, but a flurry of media attention was the result of
the idea.
The execution
of Arthur Anderson night in Portland was fantastic, especially
playing in PGE Park (PGE is a local Enron subsidiary). |
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Best
Contest or On-Field Promotion:
What promotion or contest is the most entertaining. For example,
a "Chuck-a-puck" contest. This is a repeatable on-field
promotion that is held in-game. Consider entertainment value,
sponsorship possibilities, cost, and repeatability.
Parachute
Drop - Perhaps one of the best visuals in sports
promotions is 50 to 100 t-shirts softly falling into the outstretched
arms of sports fans. The teams who use this promotion swear
by it and it's a sight to behold for first-timers. One vendor
even has sponsor logos on the inside of the chutes so your
fans get a sponsor impression as they stare up into the prize.
(* now offered from Gameops.com starting March 2003. See
the Premium Spotlight.) |
Honorable
Mention: |
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Best
Team Operations:
Which team is doing the best job in their game operations
and game presentation. Consider creativity, value to fans,
overcoming sport and budget limitations, quality of presentation,
and attention to detail. We level the playing field by considering
budget constraints to minor league teams.
Saint
Paul Saints
The Veeck-inspired Saints could probably win this every year
with their dedication to fun and increasing entertainment
value. They do more with less fiscally and they relish making
a statement while they are at it. Their two in-season giveaways
(see above) not only drew media attention, but also cemented
their message as the fun-loving underdog. |
Honorable
Mention: |
Miami
Sol/Heat
- Indiana
Pacers
- Round
Rock Express
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Notes: |
Many teams
showed pride in their own presentation by mentioning themselves
as possible contenders, which was great. |
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Also:
We changed the categories
and also deleted the Premium Category since it seemed to be a somewhat
un-insightful category, with only bobbleheads being mentioned.
We also honored
special event operations last year, but found it difficult to get good
information this year on these events. Several were mentioned, but few
had been seen by more than one panel member making a judgment difficult.
Those receiving mentioned included the Opening Ceremonies in Salt Lake
City, The Baltimore Colts Johnny Unitas tribute, San Antonio Spurs Arena
Opening, Dallas Mavericks 2002 NBA Playoff Presentation.

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