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Best of 2002:  The Gameops.com Review

Our annual review of all things operations and entertainment was done by polling a dozen of our most trusted non-biased industry pros. 

Of course in an industry so spread out and diverse it impossible to find a large group of people who have see it all, but effort was made to find people who have seen a lot. 

We also took note of stories and reviews from web sources and industry literature. Six categories have been selected.

Our selections are in:

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Best Mascot:
The mascot whose work in was creative and enthusiastic, serving as a valuable tool for their team and in their community. All sports team characters and college mascots are eligible.

Rocky (Denver Nuggets)
Denver's mountain lion repeats his 2001 Best of Award with another year of excellence. Rocky's popularity in Denver is unrivaled and the performer continues to showcase the widest variety in sports.

Honorable Mention:

There was a wide variety of names getting mentioned in this crowded field. Those receiving several mentions, in no particular order:

  • Squatch (Seattle NBA)
  • Phoenix Gorilla (NBA)
  • Phillie Phanatic (MLB)
  • Jaxson Deville (Jacksonville NFL)
  • Clutch (Houston NBA)
  • Hip Hop (Phil. NBA)
  • Minor league baseball's masochistic Puffy Taco
Notes:
Rocky had a rocky start of the 2002 season with negative media attention, but the strength of his 2002 made him a near unanimous selection again this year. While basketball retains the most prominent mascots, every sport had someone receiving an honorable mention from our panel.

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Best Act:
The touring act or halftime show that excels in providing quality entertainment for your fans. Consider drawing power, quality, cooperation of the act, media, and value. All touring acts and non-team affiliated shows and performers are considered.

Quick Change
This Vegas-style act featuring mind-numbingly fast costume changes still is drawing fans and wowing crowds. A virtual guaranteed standing ovation.

Honorable Mention:
Beale Street Flippers, Alexis Brothers, FM Acro Team, Red Panda
Notes:
A slight cutback on acts has tightened the field of acts that tour, but a great act is still considered a key addition to big games. The Beale Street Flippers are a nightly feature on Beale Street in Memphis and now have found their way into areas across the country.

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Best Vendor:
The provider of quality services or products that are most helpful for game operations. Consider service, products offered, and value.

Alinco Costumes
A virtual staple for NBA performers, nearly 75% of NBA mascots are made here, and many use Alinco for props, costumes and maintenance.

Honorable Mention:
Signs and Shapes, Pyritz Pyrotechnics, SCA Promotions
Notes:
Gameops.com even received several votes as Best Vendor. We appreciate the thoughts, but we weren't sure we could get away with boasting ourselves as "The Best of" in our own poll.

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Best Game Promotion:
What single game night promotion was most effective and creative. An example would be "President's Night" where a team builds an game day promotion around a them like "President's Night", perhaps handing out US flags and having namesakes like "George Washington, Richard Nixon, and George Bush" dropping the puck for a game held on President's Day. Consider creativity, entertainment value, media exposure, drawing power, and execution of the operations.

Still a difficult category to define, so we made a selection from a broad selection of nominees.

Atlanta Hawks Playoff Guarantee
Following Head Coach Lon Kruger’s passionate statements vowing that the Atlanta Hawks will positively participate in the 2003 NBA Playoffs and similar statements by key players, the Hawks announced an unprecedented playoff guarantee.

Recognizing the commitment shown by season ticket holders through several tough campaigns, the organization’s playoff guarantee providee fans the advantage of renewing their tickets at last season’s prices, and as a bonus, offer each full season ticket holder a ticket or tickets (depending on their purchase) - free of charge - to the Hawks’ first 2003 home playoff game. Should the team fail on its pledge to participate in the playoffs, full season ticket holders will receive a check for $125 for each full season ticket seat location on their account.

One of our panelists called the move, "Stunningly gutty", and we agree. The Hawks put their money where their mouth is and the media attention for the move was worth the costs on the outset. While it's entertainment value might be questioned, you have to factor in how difficult it is to entertain a half-filled arena. The Hawks were making a commiittment that should add to the season ticket holder base and the nightly crowds.

Honorable Mention:
Arthur Anderson/Enron Night (Portland Beavers), Aeros' Fight Guarantee (Houston Aeros), Master Card Top 10 Baseball moments (MLB), 100 point prize giveaway (several teams), Tie Night and Seat Cushion Night (Saint Paul Saints)
Notes:

This category remains tricky to define and we received a wide range of entries. The Saints jumped out with two great giveaways that were extremely timely and funny. The Aeros were bold (fiscally and politically) in guaranteeing a hockey "Fight", and that's why we thought so highly of it. Interestingly the AHL later forced the team to cancel the event. So no free tickets, but a flurry of media attention was the result of the idea.

The execution of Arthur Anderson night in Portland was fantastic, especially playing in PGE Park (PGE is a local Enron subsidiary).


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Best Contest or On-Field Promotion:
What promotion or contest is the most entertaining. For example, a "Chuck-a-puck" contest. This is a repeatable on-field promotion that is held in-game. Consider entertainment value, sponsorship possibilities, cost, and repeatability.

Parachute Drop - Perhaps one of the best visuals in sports promotions is 50 to 100 t-shirts softly falling into the outstretched arms of sports fans. The teams who use this promotion swear by it and it's a sight to behold for first-timers. One vendor even has sponsor logos on the inside of the chutes so your fans get a sponsor impression as they stare up into the prize. (* now offered from Gameops.com starting March 2003.

Related information

Honorable Mention:
  • Kiss The Girl Video
  • Toy Scramble
  • Hamster Ball *
  • Rolling in Dough *

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Best Team Operations:
Which team is doing the best job in their game operations and game presentation. Consider creativity, value to fans, overcoming sport and budget limitations, quality of presentation, and attention to detail. We level the playing field by considering budget constraints to minor league teams.

Saint Paul Saints
The Veeck-inspired Saints could probably win this every year with their dedication to fun and increasing entertainment value. They do more with less fiscally and they relish making a statement while they are at it. Their two in-season giveaways (see above) not only drew media attention, but also cemented their message as the fun-loving underdog.

Honorable Mention:
  • Miami Sol/Heat
  • Indiana Pacers
  • Round Rock Express
Notes:
Many teams showed pride in their own presentation by mentioning themselves as possible contenders, which was great.

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Also:

We changed the categories and also deleted the Premium Category since it seemed to be a somewhat un-insightful category, with only bobbleheads being mentioned.

We also honored special event operations last year, but found it difficult to get good information this year on these events. Several were mentioned, but few had been seen by more than one panel member making a judgment difficult. Those receiving mentioned included the Opening Ceremonies in Salt Lake City, The Baltimore Colts Johnny Unitas tribute, San Antonio Spurs Arena Opening, Dallas Mavericks 2002 NBA Playoff Presentation.


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